People always tell you that it’s good to write down a list of questions before you go to the doctor – in case you forget, or in case your emotions get in the way of your mind. Sometimes the same thing is true in the education system.
The suggestions on this page can be used to solve problems by asking questions, to find out why and how decisions were made, to get to the root of the matter, or to get answers to your questions about education issues.
1. Identify the Issue
Although this sounds straightforward it is often the most difficult thing to do.
Often one situation is caused by another - try to get to the root of the issue, your concern, or your question. Try to identify the main question or key point. This will help you decide where to begin.
2. Gather as much information as possible
Talk to people, ask questions such as:
Why is this happening?
When will this take effect?
How will the decision or decisions be finalized?
Where does the decision making power on this lie? In other words, who has the responsibility for making this decision?
3. Figure out who to approach - where is the best place to direct your inquiry?
Who holds the decision making power on this issue?
Start at the beginning. If you have a question about something happening in your child's classroom, start by asking the classroom teacher.
4. Do your research
What reasons do you have for your point of view?
What evidence do you have to support this perspective?
Try to keep an open mind as you are gathering the facts. Try to understand the other points of view. Try to be open to changing or adjusting your point of view if you find good reasons to do so.
5. What questions do you have for those in charge of the decision making?
Make a list of all your questions. Keep them as clear and short and simple as possible.
It will be easier to begin a conversation by asking questions rather than confronting a decision maker with your point of view.
Be polite and try not to become emotional
6. Organize your response or actions - what will you do? Some possibilities include:
Requesting a meeting with the decision maker.
Sending a letter or email.
Making a deputation or presentation.
Holding an meeting at your school to get more people involved.
